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Fibre Broadband: Technicolor 582n - Home Setup

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Fibre Broadband: Technicolor 582n - Home Setup

Aim of this article:

This article describes the initial setup process for the Technicolor TG 582n router on a Broadband (Fibre) service. This will set the router up in NAT and DHCP mode.

If you bought your router from Zen it will typically configure itself in this mode automatically after being connected to your broadband line for around five minutes. If you bought your router from somewhere else, or it does not automatically configure itself, then follow this guide.

If you are setting the equipment up for the first time you should start here:

Before starting:

  • Ensure you have your Broadband username and password. If you don't have these you can obtain them from the Customer Portal - as summarised in our Broadband Technical Details guide.
  • Check that the router is switched on and the Ethernet cable between your computer and router is plugged in correctly.

Configuring the router:

  1. Open an Internet browser. By default you will see the Technicolor welcome page. If the Technicolor welcome page does not appear automatically you can start the setup wizard by browsing to:

  2. To start the configuration wizard click on Technicolor Gateway from the menu on the left, then select Set up my Technicolor Gateway from the lower section of the screen.

  3. The setup wizard will start; displaying a Welcome to the Technicolor Gateway Easy Setup screen.
  4. Click Next >

    TG 582 - Fibre Home Setup
  5. Select Home
  6. Click Next >

    TG 582 - Fibre Home Setup
  7. In the box labelled "Zen Username" type in your Zen Broadband username as shown in your Technical Details email or in the Customer Portal (in the example below we've used zenxxxxxx@zen - you should replace this with your own username).
  8. In the box labelled "Zen Password" type in your Zen Broadband password as shown in your Technical Details email or the Customer Portal. This is case-sensitive so should be typed in exactly as it appears. You may find it easier to copy this from the email or Portal and paste it into the box.
  9. Set the "Connection Type" to Fibre Broadband.
  10. Click Next >

    TG 582 - Fibre Home Setup
  11. Enable wireless. By default, wireless is enable and will use the default credentials as supplied with your router.
  12. Click Next >

    TG 582 - Fibre Home Setup
  13. In the boxes labelled "Router Password" and "Confirm Router Password" type a password of your choice for the administrator username.
    You should keep a note of the password somewhere safe as we will not have a copy of your password. If you lose or forget the password you will need to factory reset the router and run through this setup wizard again.
  14. Click Next >

    TG 582 - Fibre Home Setup
  15. The wizard is now ready to apply the settings to the router. The middle dialog box contains all the information the wizard will use.
  16. Click Start >

    Technicolor TG 582n - Setup Guide
  17. The wizard is now configuring the router. Please note this may take several minutes.

    TG 582 - Fibre Home Setup
  18. To save the new settings to the router and finish the configuration click the Finish button.

    TG 582 - Fibre Home Setup

Your router should now be configured to connect to your Broadband service. Test this by browsing to Google and performing a search.

What next?

Below are guides to using features of your Broadband service:

Further advice:

Should you experience problems with your Broadband connection after setting up your router using this article, please refer to our Broadband troubleshooting advice.

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